Terms of Service

1.  Introduction

Thank you for visiting Populr, an online publishing platform. Please read these Terms of Service, as they are an integral part of using our Site or Service, and you must completely agree to them in order to use our website and service.

2.  Corporate Information

Populr is a property of Trail Software, Inc. - a corporation incorporated in the State of Delaware and having its principal place of business in the State of Tennessee.  Unless otherwise required or permitted by this Agreement, our Privacy Policy, or any provision of law, all legal documents to be served and all other inquiries should be delivered to our agent for service at:

Kindful
P.O. Box 2865
Brentwood, TN 37024
United States of America

3.  Definitions

Throughout this Agreement, we may use certain words or phrases, and it is important that you understand the meaning of them.  The list is not all-encompassing and no definition should be considered binding to the point that it renders this Agreement nonsensical:

"Agreement" means these Terms of Service;

"Kindful" refers to our company, known as "Trail Software, Inc."; our Site, located at Populr; our Service; or a combination of all or some of the preceding, depending on the context in which the word is used;

"Service" refers to the services that we provide through our Site, including but not limited to our publishing and hosting services, as well as any other service or services which Kindful may provide;

"Site" refers to our website, www.Populr.me and, without limiting the generality of the foregoing, includes the third party Users' subdomains and domains which may be hosted by us to the extent that Kindful may place certain terms of this Agreement upon the use of those domains and their content;

"User" refers to users of our Service, whether paid or unpaid, and general visitors to our Site;

"You" refers to you, the person who is entering into this Agreement with Kindful.

4.  Populr Service

Populr provides the ability for its Users to develop rich-media Pages (Published One-Pagers), host that content, and engage in other interactive and/or web marketing-related activities, regardless of whether those activities have a commercial or non-commercial purpose.

5.  Extent of License

Populr is provided as a Software as a Service ("SaaS") and is considered software rather than goods.  As a result, our Service remains at all times the property of Kindful and may not be reverse-engineered, resold, copied, or otherwise replicated.  You agree that when you purchase our Service, you are purchasing a limited license which lasts according to the subscription period or such earlier time as may be permitted by this Agreement (such as in case of breach or early cancellation), and that Kindful may terminate your license at any time and be liable only for compensating you to the extent as is required by this Agreement.

6.  Eligibility

In order to use our Service, you must meet a number of conditions, including but not limited to:

  • You must not be in violation of any embargoes, export controls, or other laws of the United States or other countries having jurisdiction over this Agreement, Kindful, and yourself.  For example, if the Office of Foreign Assets Control prohibits conducting financial transactions with nationals, residents, or banks of your country, you must not use our Service.
  • You must be the minimum age required to enter into a contract in the area in which you reside, and, in any event, must not be less than the age of contractual capacity in the State of Tennessee, which is 18 years old.
  • You must, if signing up on behalf of an organization, be authorized by that organization to create their Populr account.
  • You must provide us with contact information, payment information, and other information that we deem necessary to provide you with our Service.

7.  Nature of Service

Populr provides a content creation and hosting application for third parties.  We take no active part in encouraging or condoning any content created or hosted using our Service.  By using our Service, you agree to release Kindful from any liability for any damages that may be caused by the use of our Service by any party, whether it is Kindful or a third party, such as one of our Users.

8.  Rules of Conduct

Once you have signed up to Populr, you may use our Service to build your Pages.  The following rules apply to anyone who uses our Service, whether as a User who creates Pages or who simply browses the subdomains of other Users to view their content.  You must not:

  • Violate the laws of the United States, its states, or any foreign political entity having jurisdiction over this Agreement, whether or not the foreign political entity is a country or a subdivision (such as a state or province) or municipality (such as a city, town, county, or region) of a foreign country.
  • Post or send anything violent, threatening, pornographic, obscene, racist, hateful, or otherwise objectionable according to the opinion of Kindful or its delegates.
  • Make fraudulent or negligent representations.
  • Infringe on anyone's intellectual property rights, defame anyone, impersonate anyone, or otherwise violate the rights of a third party.
  • Hack, crack, phish, SQL inject, or otherwise compromise the security or integrity of the Populr Site, Service, or its Users' computers, or the computers of any third party.
  • Engage in any other activity which, at Kindful's sole discretion, may be harmful to Kindful's business or any third party.

9.  Payment

Payment and billing will be conducted according to the rates and time periods listed on our Site; all such payment terms are hereby incorporated into this Agreement by reference.  Unless otherwise stated, all prices must be listed in United States dollars.  If any payment or subscription information is conflicting, the terms most beneficial to Kindful shall take effect.

All payments will be processed by the third party payment processor, Stripe.  Any issues with unremitted or held payments should be addressed to Stripe or the other relevant third party that might be responsible (for example, your card issuer).  For information about how Stripe uses your data, please visit: https://stripe.com/privacy

10.  Discounts

Kindful may, but is not obligated to, provide discounts using coupon codes or other methods.  The discounts provided will be made according to the information published on our Site, and if any information is conflicting, the terms most beneficial to Kindful shall take effect.

Kindful may refuse to provide such discounts for any reason including, but not limited to, fraud, mistake on the part of our publication of information, actual or expected financial hardship, sale of all or part of our business, or any other reason.

We may send an e-mail to the address associated with the coupon to warn of its expiration, but we are not obligated to do so and are not liable for any issues which may prevent its receipt (such as a spam filter affecting its ability to be delivered to your e-mail account).

11.  Chargebacks

You agree not to conduct a chargeback even if dissatisfied with our Service.  Instead, you agree to follow the "Forum of Dispute" rules contained within this Agreement so that a uniform procedure is followed for all disputes.  If you conduct a chargeback, you agree that we may send the matter to a collection agency, attorney, or other relevant service provider to recover the amount you owe us as well as any fees required for enforcing our rights under this section.

12.  Our Copyright

As Populr's main business consists of permitting its Users to develop content, and because our own content is used to market ourselves and establish ourselves as unique in relation to competitors, you agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on the Site, without receiving our prior written permission, even if such content is owned by third party Users.  You may only copy third party User content if the User who has posted it has given you permission to do so.

13.  Your Copyright

Because Populr provides a content development and hosting service, we must be assured that we have the right to use the content that is used by Users to create Pages and other content.  Such content may include, but is not limited to, photographs, videos, text, audio, and other materials.  Whenever submitting content to our Site, you agree that you are granting us a non-exclusive, universal, revocable, sublicensable, commercial and non-commercial right to publish the content on your behalf, which you may revoke by notifying us and giving us a reasonable time to cease publishing the content.  You warrant to us that you have the right to grant us this right over the content, and that you will indemnify us for any loss resulting from a breach of this warranty and defend us against claims regarding the same.

14.  Trademarks

"Populr" is a trademark used by us, Trail Software, Inc., to uniquely identify our Site, Service, and business.  Although our trademark is not registered with the United States Patent and Trademark Office, it is protected by the general provisions of the Lanham Act, as well as various statutes prohibiting unfair competition, and the tort of passing off at the state level.  You agree not to use this phrase anywhere without our prior written consent.  Additionally, you agree not to use our trade dress, or copy the look and feel of our website or its design, without our prior written consent.

15.  Revocation of Consent

We may revoke our consent for your use of our intellectual property, or any other permission granted to you under this Agreement, at any time.  You agree that if we so request, you must take immediate action to remove any usage of our intellectual property that you may have engaged in, even if it would cause a loss to you.

16.  Copyright & Trademark Infringement

Users must not post any documents, profiles, or other information that infringes on anyone's copyright, but it may happen.  We take copyright infringement very seriously, and we have registered a Copyright Agent with the United States Copyright Office, which limits our liability under the Digital Millennium Copyright Act.  If you believe that your copyright has been infringed, please send us a message which contains:

  • Your name.
  • The name of the party whose copyright has been infringed, if different from your name.
  • The name and description of the work that is being infringed.
  • The location on our website of the infringing copy.
  • A statement that you have a good faith belief that use of the copyrighted work described above is not authorized by the copyright owner (or by a third party who is legally entitled to do so on behalf of the copyright owner) and is not otherwise permitted by law.
  • A statement that you swear, under penalty of perjury, that the information contained in this notification is accurate and that you are the copyright owner or have an exclusive right in law to bring infringement proceedings with respect to its use.

You must sign this notification and send it to our Copyright Agent at howdy@populr.me.  Since we request notification by e-mail, an electronic signature is acceptable.

Although U.S. law does not provide for a similar procedure for trademark infringement, we recommend that you send us similar information to that above in regards to any allegation of trademark infringement, and we will address it as soon as practicable.

17.  Communications Decency Act

Similar to the DMCA provisions above, United States law—specifically Section 230 of the Communications Decency Act—creates a defense for us for the actions of third parties in regards to any defamatory content posted on our website.  Although we are not liable for defamatory words posted on our website by our Users even if given notice, we do prohibit defamation under this Agreement and we may, if we believe the situation warrants it, take action against the offending User.  Please notify us at howdy@populr.me if any of our Users have posted anything that you believe is defamatory.

Please note that we may require a court order from a court located within the United States which declares the material unlawful before we will take action, and that even with such an order, we may choose to not take action, as is our right under the Communications Decency Act.

18.  Representations & Warranties

WE MAKE NO REPRESENTATIONS OR WARRANTIES AS TO THE MERCHANTABILITY OF OUR SERVICE OR FITNESS FOR ANY PARTICULAR PURPOSE.  YOU AGREE THAT YOU ARE RELEASING US FROM ANY LIABILITY THAT WE MAY OTHERWISE HAVE TO YOU IN RELATION TO OR ARISING FROM THIS AGREEMENT OR OUR SERVICES, FOR REASONS INCLUDING, BUT NOT LIMITED TO, FAILURE OF OUR SERVICE, NEGLIGENCE, OR ANY OTHER TORT.  TO THE EXTENT THAT APPLICABLE LAW RESTRICTS THIS RELEASE OF LIABILITY, YOU AGREE THAT WE ARE ONLY LIABLE TO YOU FOR THE MINIMUM AMOUNT OF DAMAGES THAT THE LAW RESTRICTS OUR LIABILITY TO, IF SUCH A MINIMUM EXISTS.

YOU AGREE THAT WE ARE NOT RESPONSIBLE IN ANY WAY FOR DAMAGES CAUSED BY THIRD PARTIES WHO MAY USE OUR SERVICES, INCLUDING BUT NOT LIMITED TO PEOPLE WHO COMMIT INTELLECTUAL PROPERTY INFRINGEMENT, DEFAMATION, TORTIOUS INTERFERENCE WITH ECONOMIC RELATIONS, OR ANY OTHER ACTIONABLE CONDUCT TOWARDS YOU.

WE ARE NOT RESPONSIBLE FOR THE ACTIONS OF ANY THIRD PARTY USER WHO USES OUR SERVICE, INCLUDING BUT NOT LIMITED TO ANY MALICIOUS FILES, DEFAMATORY CONTENT, OR INTELLECTUAL PROPERTY INFRINGEMENT THAT THEY MAY PUBLISH.

WE ARE NOT RESPONSIBLE FOR ANY FAILURE ON THE PART OF STRIPE OR ANY OTHER THIRD PARTY INVOLVED IN PROCESSING YOUR PAYMENTS (SUCH AS YOUR CREDIT CARD COMPANY OR BANK) TO DIRECT PAYMENTS TO THE CORRECT DESTINATION, OR ANY ACTIONS ON THEIR PART IN PLACING A HOLD ON YOUR FUNDS.

WE ARE NOT LIABLE FOR ANY FAILURE OF THE GOODS OR SERVICES OF OUR COMPANY OR A THIRD PARTY, INCLUDING ANY FAILURES OR DISRUPTIONS, UNTIMELY DELIVERY, SCHEDULED OR UNSCHEDULED, DATA LOSS, SUBJECTION TO HACKING, INTENTIONAL OR UNINTENTIONAL, ON OUR WEBSITE WHICH PREVENT ACCESS TO OUR WEBSITE TEMPORARILY OR PERMANENTLY.

THE PROVISION OF OUR SERVICE TO YOU IS CONTINGENT ON YOUR AGREEMENT WITH THIS AND ALL OTHER SECTIONS OF THIS AGREEMENT.  NOTHING IN THE PROVISIONS OF THIS "REPRESENTATIONS & WARRANTIES" SECTION SHALL BE CONSTRUED TO LIMIT THE GENERALITY OF THE FIRST PARAGRAPH OF THIS SECTION.

For Jurisdictions that do not allow us to limit our liability:##

Notwithstanding any provision of these Terms, if your jurisdiction has provisions specific to waiver or liability that conflict with the above then our liability is limited to the smallest extent possible by law.  Specifically, in those jurisdictions not allowed, we do not disclaim liability for: (a) death or personal injury caused by its negligence or that of any of its officers, employees or agents; or (b) fraudulent misrepresentation; or (c) any liability which it is not lawful to exclude either now or in the future.

IF YOU ARE A RESIDENT OF A JURISDICTION THAT REQUIRES A SPECIFIC STATEMENT REGARDING RELEASE THEN THE FOLLOWING APPLIES.  FOR EXAMPLE, CALIFORNIA RESIDENTS MUST, AS A CONDITION OF THIS AGREEMENT, WAIVE THE APPLICABILITY OF CALIFORNIA CIVIL CODE SECTION 1542, WHICH STATES, "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR."  YOU HEREBY WAIVE THIS SECTION OF THE CALIFORNIA CIVIL CODE.  YOU HEREBY WAIVE ANY SIMILAR PROVISION IN LAW, REGULATION, OR CODE THAT HAS THE SAME INTENT OR EFFECT AS THE AFOREMENTIONED RELEASE.

19.  Indemnity

You agree to indemnify and hold us harmless for any claims by you or any third party which may arise from or relate to this Agreement or the provision of our service to you, including any damages caused by your use of our website or acceptance of the offers contained on it.  You also agree that you have a duty to defend us against such claims and we may require you to pay for an attorney(s) of our choice in such cases.  You agree that this indemnity extends to requiring you to pay for our reasonable attorneys' fees, court costs, and disbursements.  In the event of a claim such as one described in this paragraph, we may elect to settle with the party/parties making the claim, and you shall be liable for the damages as though we had proceeded with a trial.

20.  Choice of Law

This Agreement shall be governed by the laws in force in the State of Tennessee.  The offer and acceptance of this contract are deemed to have occurred in the State of Tennessee.

21.  Forum of Dispute

You agree that any dispute arising from or relating to this Agreement will be heard solely by a court of competent jurisdiction in the State of Tennessee.  Specifically, where the subject matter of a dispute is eligible for it, you agree that any disputes shall be heard solely within the lowest court of competent jurisdiction having the authority to hear civil matters in the State of Tennessee ("Small Claims Court").

If a dispute claims multiple claims and one or more of those claims would be eligible to be heard by the Small Claims Court, you agree not to bring the other claims against us and to instead proceed within the Small Claims Court.

If you would be entitled in a dispute to an amount exceeding the monetary jurisdiction of the Small Claims Court, you agree to waive your right to collect any damages in excess of the monetary jurisdiction and instead still bring your claim within the Small Claims Court.

You agree that if a dispute is eligible to be heard in Small Claims Court but you would be entitled to an additional or alternative remedy in a higher court, such as injunctive relief, you will waive your right to that remedy and still bring the dispute within the Small Claims Court.

If you bring a dispute in a manner other than in accordance with this section, you agree that we may move to have it dismissed, and that you will be responsible for our reasonable attorneys' fees, court costs, and disbursements in doing so.

You agree that the unsuccessful party in any dispute arising from or relating to this Agreement will be responsible for the reimbursement of the successful party's reasonable attorneys' fees, court costs, and disbursements.

22.  Force Majeure

You agree that we are not responsible to you for anything that we may otherwise be responsible for, if it is the result of events beyond our control, including, but not limited to, acts of God, war, insurrection, riots, terrorism, crime, labor shortages (including lawful and unlawful strikes), embargoes, postal disruption, communication disruption, hacking or other malicious activities by third parties which overwhelm our systems, unavailability of payment processors, failure or shortage of infrastructure, shortage of materials, or any other event beyond our control.

23.  Severability

In the event that a provision of this Agreement is found to be unlawful, conflicting with another provision of the Agreement, or otherwise unenforceable, the Agreement will remain in force as though it had been entered into without that unenforceable provision being included in it.

If two or more provisions of this Agreement are deemed to conflict with each other's operation, Kindful shall have the sole right to elect which provision remains in force.

24.  Non-Waiver

Kindful reserves all rights afforded to us under this Agreement as well as under the provisions of any applicable law.  Our non-enforcement of any particular provision or provisions of this Agreement or any applicable law should not be construed as our waiver of the right to enforce that same provision under the same or different circumstances at any time in the future.

25.  Termination & Cancellation

We may terminate your account or access as well as access to our Site and Service to you at our discretion without explanation, though we will strive to provide a timely explanation in most cases.  Our liability for refunding you, if you have paid anything to us, will be limited to the amount you paid for goods or services which have not yet been and will not be delivered, except in cases where the termination or cancellation was due to your breach of this Agreement, in which case you agree that we are not required to provide any refund or other compensation whatsoever.  Any undelivered portion of a subscription (such as for hosting your Page) will be refunded on a pro rata basis if the cancellation was not a result of your breach of this Agreement.

Under no circumstances, including termination or cancellation of our Service to you, will we be liable for any losses related to actions of other Users.

26.  Assignment of Rights

You may not assign your rights and/or obligations under this Agreement to any other party without our prior written consent.  We may assign our rights and/or obligations under this Agreement to any other party at our discretion.

27.  Amendments

We may amend this Agreement from time to time.  When we amend this Agreement, an e-mail will be sent to you to notify you of this if you are on our mailing list; if you are not on our mailing list, you must check this page each time you access our Site or Service and agree to any changes which occur.  If you do not agree to the changes, you must cease using our Site and Service immediately and use your account settings to delete your account.

28.  California Users and Residents

Pursuant to California Civil Code Section 1789.3, any questions about pricing, complaints, or inquiries about Populr must be addressed to our agent for notice and sent via certified mail to:

Kindful
P.O. Box 2865
Brentwood, TN 37024
United States of America

Lastly, California users are also entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

29.  Additional Terms

We offer API access to our enterprise accounts.  In such cases, additional terms and modifications may apply, which will be listed in a separate statement of work.  Nothing in this Agreement shall be construed as reducing any obligations under such separate terms.

Last Modified:  November 1, 2015